#DateForumTypeThreadPost
14915 Apr 2016 @ 02:51 PDTViewpointReplyViewpoint Admin user cannot login into Data Labs Portlet..When logging into Data Labs, you need to provide credentials for the Teradata Database, not Viewpoint.  So try dbc/dbc assuming you haven't changed the default database password.
14807 Jul 2015 @ 11:07 PDTViewpointReplyDefinition of 'Active Time' seconds in Session Alert The Active Time calculation is reset every time a new request (query) is submitted.  Therefore, this is the same as saying a session was continuously active for 1800 seconds of elapsed time. ...
14721 May 2015 @ 04:18 PDTViewpointReplyAbort sessions in responding phaseIn Viewpoint 15.10, you can create an alert on Responding Time.  This version was released about a month ago.  Prior to 15.10, there is no way to alert on responding time.
14620 May 2015 @ 08:37 PDTViewpointReplyAuto Provisioning in ViewpointYou are mostly correct in understanding that with auto provisioning enabled, any user on AD will be auto-provisioned if the log into Viewpoint.  The one caveat is that the user must match the ...
14530 Apr 2015 @ 08:49 PDTViewpointReplySystem health status and heartbeat query threshold response timeIt's in Monitored Systems (or Teradata Systems if you are running Viewpoint 14.10 or earlier).
14429 Apr 2015 @ 11:24 PDTViewpointReplySystem health status and heartbeat query threshold response timeDan, The canary query response time threshold cannot be modified today.  However, the query can certainly be modified.  Certainly there's some query that can complete in under 60 sec...
14319 Apr 2015 @ 07:10 PDTViewpointReplyImpact CPUSystem CPU utilization of 60% sounds extremely high.  This question should be directed to the database team and might warrant a customer incident.
14217 Feb 2015 @ 08:11 PSTViewpointReplyImpact CPUThe Impact CPU will always be greater than or equal to the Request CPU.  Impact CPU is the CPU used on the hottest AMP multiplied by the number of AMPs involved in the query.  In other wo...
14110 Feb 2015 @ 11:35 PSTViewpointReplyViewpoint has run out of spaceYou can remove the PostgreSQL log files for the Viewpoint database: rm /data/viewpointdb/pg_log/* Then try to start up Viewpoint and see if you can change your data retention settings for your ...
14005 Feb 2015 @ 02:20 PSTViewpointReplyViewpoint has run out of spaceYou can try removing log files in /var/opt/teradata/viewpoint/dcs/logs and /var/opt/teradata/viewpoint/portal/logs.  There also might be lots of database logs you can clean up, but I'm not...
13922 Dec 2014 @ 06:13 PSTViewpointReplyCPU, CPU USE, CPU SKEWI don't think you should multiply by 2 for hyperthreading.  Viewpoint doesn't specifically account for hyperthreading.  It relies upon the number of CPUs returned from PM/API, whi...
13821 Dec 2014 @ 08:22 PSTViewpointReplyCPU, CPU USE, CPU SKEWThe number of CPU seconds for the entire system, which is used to calculate metrics such as CPU Use as mentioned above, can be calculated quite easily.  Assuming a homogenous system, the formu...
13703 Dec 2014 @ 07:33 PSTViewpointReplyUsing LDAP to create and authenticate Viewpoint usersNot sure what it means that "authentication is successful but not able to log in".  Isn't authentication and logging in the same thing?  The first and last name that show up...
13618 Nov 2014 @ 04:07 PSTViewpointReplyViewpoint Login using the Teradata Express VMware versionViewpoint runs on the same VM as Teradata Database and listens on port 80.
13510 Oct 2014 @ 09:53 PDTViewpointReplyPortlet Lock Viewer no show dataPierre, The Grant Tool in the Monitored Systems portlet (or the Teradata Systems portlet in Viewpoint 14.10 and earlier) is the tool Viewpoint provides to either display or execute all the grants ...
13410 Oct 2014 @ 09:50 PDTViewpointReplyViewpoint Stats Manager problemManoj, There's not enough detail in this post to be able to provide any quick tips or pointers about how to proceed.  If you think you have everything set up correctly and are still havin...
13328 Sep 2014 @ 07:18 PDTViewpointReplyViewpoint Clustering TasksTim, If your hosts aren't using DNS and you don't want to use IP addresses (which is the recommendation) then I guess step 4 would be necessary. Step 5 definitely is not necessary. The cl...
13211 Sep 2014 @ 09:03 PDTViewpointReplyWhy detail graphic in the usage space portlet show different current perm space?The Disk Space collector doesn't have anything to do with the data in Space Usage.  It only uses the data from the Database Space and Table Space collectors.  These collectors by defa...
13119 Aug 2014 @ 07:52 PDTViewpointReplyNo HTTP daemon on TD Express 14.0.3?Viewpoint runs an embedded instance of Apache Tomcat, so there is no Apache HTTPD running.  If you have run /etc/init.d/viewpoint start to start the Viewpoint service, then it should be availa...
13017 Aug 2014 @ 05:56 PDTViewpointReplyAuto Provisioning in ViewpointYou want to look at the LDAP Servers portlet in the Admin area.  The "Turn on auto-provisioning" option in the Advanced section controls whether or not an LDAP user can log into View...
12911 Aug 2014 @ 07:11 PDTViewpointReplyPortlet refresh rateI would not recommend setting the Session collector frequency to anything less than the session sampling rate.  You will just be collecting the same data multiple times, as the database API th...
12811 Aug 2014 @ 06:06 PDTViewpointReplyCPU, CPU USE, CPU SKEW Viewpoint gets all of its session data from calling the Monitor Session command in the PM/API.  It doesn't come from a DBC table.  Here are the definitions, mostly lifted from the ...
12711 Aug 2014 @ 05:54 PDTViewpointReplyPortlet refresh rateThe rate at which each portlet polls back to the server to check for new data varies from portlet to portlet.  For both System Health and Query Monitor, this rate is 30 seconds.  This rat...
12630 Jul 2014 @ 05:30 PDTViewpointReplySystem Heartbeat Canary QueryEach canary query can run under a different username.  In the Monitored Systems portlet (or Teradata Systems in Viewpoint 14.10 and earlier), first set up any usernames you want to use in the ...
12530 Jul 2014 @ 10:08 PDTViewpointReplySession CPU,IO SkewThanks, but Viewpoint is already using the PM/API MONITOR SESSION call which is equivalent to the SYSLIB.MonitorSession function you are referencing.  The problem is the same in both cases: th...

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