0 - 2 of 2 tags for idle sessions

We are on 13.10.07.10 and have been experiencing Database restarts (13) for the past month.   All indications from support is it has to do with Viewpoint and they have requested we upgrade.   We WILL Upgrade but it can't happen IMMEDIATELY.   Until then to attempt to isolate the issue we have decided to turn off our Viewpoint services.   With these not ru

Good morning,
Our production system is monitored by a different viewpoint server that our dev/test system.
I often see multiple sessions for user 'viewpoint' and some sessions will be idle for several days.  This morning, I noticed two sessions that have been idle for over 30 days.