Have you ever been doing business with a company only to think “why can’t they do this better?”, “didn’t they already ask me this question?” or “I have been their customer for 10 years and they still don’t know me?”

In this fast paced world where more and more information seems to be available, why do some many companies fail to take advantage of it? A large part of the reason is the focus of business intelligence is pointed in the wrong direction. Most companies use BI tools to understand the past as it relates to their specific processes. Instead of Business Intelligence, the focus needs to be on running an Intelligent Business! This means looking at all the data available to you and pointing towards the customer outcomes not the corporate processes.

In his engaging style, Rob presents ideas and examples designed to get you thinking about how to turn business focus in the right direction. He also shares some tools that can help you make this possible today. Come with an inquisitive mind and leave with some great ideas to make your business more intelligent!

Presenter: Rob Armstrong - Teradata

This course is offered by the Teradata Education Network. To enroll online, click the Training URL link below to go to the TEN site and Log in. If you're not a member click browse, select your region, and search on the Course Number. Or to enroll by phone, call the Enrollment Center at 1-937-242-4460. Note: You must be a member to register for a course.
Course number:50374
Training URL:http://www.teradata.com/t/ten/
Format:Recorded webcast
Credit hours:1.00