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LUCAS 56 posts Joined 06/09
09 Jul 2013
VIEWPOINT frozen for 3 hours

A noticeable event early in the morning (time of Paris): it looks like Viewpoint stopped collecting data between 5:51:00 AM and 8:51:00 AM. Activity is logged in LOGONOFF and DBQLOGTBL tables between those two milestones, data collectors are running.
I had to stop/start Viewpoint services ( at 10 AM to get a refreshed display in Viewpoint. 
when using REWIND display does not change between 5:51 and 8:51
This is the first time i observe such a behaviour, interested in similar experience ...
PS: Teradata Viewpoint V14.00.00.05-b49

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