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perezco 22 posts Joined 05/12
24 Nov 2015
Studio and Studio express installed but not working

hi,
the Studio and Studio express but not show icon and cannot find them on the system.
version of the java jre 8.66 (64 bit) , java jdk 8.66 (64 bit).
 
the Add/remove programs show them been installed.
What could be wrong

perezco 22 posts Joined 05/12
24 Nov 2015

I also leave the files  (tdgssconfig.jar and terajdbc4.jar)
 
 on this location C:\Program Files\Teradata\Tdata_JDBC Driver_15.10.00.09_lib

perezco 22 posts Joined 05/12
24 Nov 2015

Windows 7

java installed on this location
C:\Program Files\Java\jdk1.8.0_66
C:\Program Files\Java\jre1.8.0_66
and
C:\Program Files (x86)\Java\jre1.8.0_60

perezco 22 posts Joined 05/12
24 Nov 2015

ok .
I found them under
C:\Program Files\Teradata\Client\15.10\Teradata Studio Express nt-x8664
C:\Program Files\Teradata\Client\15.10\Teradata Studio nt-x8664
and only open Teradata Studio version.
For Teradata Studio Express I gota log file (C:\Users\cristina_perez\.eclipse\com.teradata.studioexpress.TeradataStudioExpress_15.10.10.201511060032_20644265_win32_win32_x86_64\configuration)

fgrimmer 553 posts Joined 04/09
24 Nov 2015

Cristina, It looks like you have both 32-bit and 64-bit JRE installed. Make sure that the 64-bit Studio Express is refering to the 64-bit JRE. You can verify this in the TeradataStudioExpress.ini file in the install directory.

perezco 22 posts Joined 05/12
25 Nov 2015

Hi Francine,
I uninstall the TD Studio Express (TeradataStudioExpress__win64_x86.15.10.01.00.zip) and reinstalled with the Java 64bit ( C:\Program Files\Java\jre1.8.0_66)
but this one still not be able to run.
Looking in the log file point to  : >!MESSAGE An error occurred while automatically activating bundle org.eclipse.core.resources (111).<
I will try to use " the steps from " Changing the Teradata Studio Workspace and/or Configuration information directories
 - (using Roaming Profiles).....
 

perezco 22 posts Joined 05/12
25 Nov 2015

ok..
I enter in cmd like admin
and go to the folder C:\Program Files\Teradata\Client\15.10\Teradata Studio Express nt-x8664\
and run
TeradataStudioExpress.exe -data C:\Users\cristina_XXXXx\workspace-studio

works

thanks Francine
 

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