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mguo 1 post Joined 05/15
19 Feb 2016
Can not start teradata studio express in MAC

HI 
I know this is a recurring question on the forum. I searched a little bit but can not find answer to my question.
When I start teradata studio express, I can see the 'teradata studio express' window (orange) hanging forever. 
When I checked the configuration folder, there is no log file. 
Can someone help me toubleshoot?
 
Thanks, 
Allison

fgrimmer 553 posts Joined 04/09
22 Feb 2016

Allison, One issue we have seen is with the JDK. Can you verify that you are running JDK 1.8?  thanks.

07 Apr 2016

Itsjava 1.8 still now working for MAC 10.11.3

fgrimmer 553 posts Joined 04/09
08 Apr 2016

Puneet, what is the problem you are having? What is returned when you open a Terminal command window and run java -version?

poepye 1 post Joined 08/11
20 Apr 2016

Same here.
java -version from Terminal is 1.6, but java in System Preference is 1.8.
Hanging on the startup page forever.

fgrimmer 553 posts Joined 04/09
20 Apr 2016

java -version shows the current Java version that will be used. For Mac OSx, use the Java Control panel to set the version to the 1.8 that is installed.

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