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ftshtl 3 posts Joined 10/11
01 Nov 2011
[ARM6.4] Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted

 

I try intstalling ARM6.4.

Database Initialization And Migration , Install Metadata Administrator Utility And Install or Update TRM.WAR are All successfully.

 

When I start Tomcat, Open http://127.0.0.1:8080/trm, but I can't login to ARM. Message said "Your login attempt was not successful".

And I find the error message in the Tomcat control : 

2011-10-03 10:24:55,793 WARN trm-user:http-8080-2 [com.teradata.tal.qes.security.PasswordHandlerFile] 

Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted and does not reside in PM. Original 

Error: java.lang.NullPointerException

 

Where does the problem?

 

My PC'environment:

Win7 32Bit, Teradata13.0, Tomcat6.0.33, jdk-6u29, Ldap2.2.29 for Win32.

 

 

====================================================== ====================================================== ===

Below is Tomcat6's log:

Oct 3, 2011 10:22:55 AM org.apache.catalina.startup.Catalina start

INFO: Server startup in 70699 ms

2011-10-03 10:24:52,561 INFO :http-8080-2 [TRMSessionMonitor] Session created: 4

BAE051106C8A9BDBC12AD8CECF4215C 10:24:52 1 trm-user -

2011-10-03 10:24:52,562 INFO :http-8080-2 [com.teradata.trm.common.web.util.ConversationListener ] Session created: 4BAE051106C8A9BDBC12AD8CECF4215C

2011-10-03 10:24:55,793 WARN trm-user:http-8080-2 [com.teradata.tal.qes.security.PasswordHandlerFile] 

Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted and does not reside in PM. Original 

Error: java.lang.NullPointerException

 

 

Below is result of ldapsearch:

C:\Program Files\OpenLDAP>ldapsearch.exe -x -b "dc=teradata,dc=com"

# extended LDIF

#

# LDAPv3

# base <dc=teradata,dc=com> with scope sub

# filter: (objectclass=*)

# requesting: ALL

#

 

# teradata.com

dn: dc=teradata,dc=com

dc: teradata

objectClass: dcObject

objectClass: organization

o: myorganization

 

# users, teradata.com

dn: ou=users,dc=teradata,dc=com

ou: users

objectClass: organizationalUnit

 

# trm, users, teradata.com

dn: cn=trm,ou=users,dc=teradata,dc=com

objectClass: groupOfUniqueNames

uniqueMember: uid=trm,ou=users,dc=teradata,dc=com

cn: trm

****************

ggtstgg 1 post Joined 06/10
15 Nov 2011

It's issue fixed!

Thansk all!

 

The cause is users haven't password in the LDAP.

Below is current:

 

# trm, users, teradata.com

dn: cn=trm,ou=users,dc=teradata,dc=com

objectClass: inetorgPerson

cn: trm

sn:admin

uid:trm

mail:trm@teradata.com

userPassword:trm

 

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