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timlisa20 3 posts Joined 08/11
27 Jun 2016
ODBC error (64bit)

Hoping someone can help with this issue as I have spent way too long trying to troubleshoot on my own.
I have the latest version of Teradata Studio(15.11) and I am running Windows7(64bit).
When I launch the "64-bit" ODBC Administrator" then I click on "Add" to try and add a TeraData connection I receive the following error: "The setup routines for the Teradata ODBC driver could not be loaded due to system error code 193" (site is not allowing me to upload image :( ). I have tried searching but no luck.
When I try re-installing the ODBC driver for Teradata I receive a message stating "A compatible version of Teradata GSS Client is not installed. ODBC Driver for Teradata requires Teradata GSS Client nt-x8664 15.10. Do you want to continue with the installation" I have tried several things with this and still not luck. I have uninstalled all GSS clients and reinstalled all with the the correct order and nothing helps. I even click on "yes" to continue but still no luck.
I would also point out that the information within the "Create new data source" window it shows "not marked" for "VERSION" and "COMPANY" (site is not allowing me to upload image :() as well as the data is not populated for "DATE".
 
When I click on "finish" to create a new connection for Teradata this is when I receive the error mention above.
 

Fred 1096 posts Joined 08/04
30 Jun 2016

Teradata Studio doesn't use ODBC.
 
If you need ODBC for some other application, you probably need to clean up a previous failed install.
Within the TTU distribution there is an "uninstall" script with documentation on how to use it.
After the uninstall completes, reboot. Then reinstall.

timlisa20 3 posts Joined 08/11
06 Jul 2016

Thanks Fred for the recommendation. I ran the uninstall script...rebooted....intalled in the correct order. Now when I look in the "ODBC Data Source Administrator" for "Teradata" I now see "Version", "Company" and "Date". however when I click on Teradata to setup an ODBC it gives me the following error "Unknown error occured in terasso library". Would also mention that it still tells me "A compatible version of Teradata GSS Client is not installed. ODBC Driver for Teradata requires Teradata GSS Client nt-x8664 15.10. Do you want to continue with the installation". Even though I have verified I have the correct version already installed. I did choose yes but again I have this new error with "terasso". Hoping you can help.

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