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HenryJing 1 post Joined 08/14
28 Apr 2016
TDStudio stopped working after Java update

My TD studio (15.10) worked perfectly till 2 days ago, when I got prompt for updating Java.  But after the Java update ( Version 8 Update 91), when i opened the Studio, an error window showing below:
"A Java Runtime En(JRE) or ...(JDK) must be available in order to run TeradataStudio.  No Java virtual machine was found after serching the following locaitons:
C:\program Files|Java\Jre1.8.0_60\bin\javaw.exe"
Anyone can advise me how i can fix it?
Thanks.
 

fgrimmer 553 posts Joined 04/09
28 Apr 2016

Henry, Please update your TeradataStudio.ini file to reference the new location of your JRE. The TeradataStudio.ini is located in your install directory. We have fixed this issue in the upcoming Teradata Studio 15.11 release.

gboundy 4 posts Joined 05/10
03 May 2016

I have a similiar issue.  I am trying to install Teradata Studio Express on a new PC (64-bit OS) HP ProBook.  (I downloaded teradataStudioExpress_win64_x86.15.10.01.01 today)
During the install it ask for the Java Runtime Environment Directory.  I installed and supplied the directory : C\:Program Files (x86)/Java/jre1.8.0_91.  
on clicking NEXT  I get the error window with :
"64bit Java Runtime Environment 1.6 or above is required.  Please provide the required JRE path."
 

graham boundy
consultant
Project X ltd
gboundy@pxltd.ca

fgrimmer 553 posts Joined 04/09
04 May 2016

Graham, You need to install the 64-bit JRE.

gboundy 4 posts Joined 05/10
04 May 2016

Thanks Francine, that worked amazingly well once I had a 64 bit version of the JRE.
  

graham boundy
consultant
Project X ltd
gboundy@pxltd.ca

jinhio 1 post Joined 04/16
11 May 2016

Hi there
same problem, but i tried to unistall/install and now it does not recognize the path (and therefore i have no  TeradataStudio.ini that can be modified)
where is the 15.11 going to be release?
 
thanks
 
Giorgio

fgrimmer 553 posts Joined 04/09
11 May 2016

Giorgio, If you installed the 32-bit version instead of 64-bit version or visa versa, they are put into 2 different directories on Windows. 32-bit is installed into "Program Files (x86)" and 64-bit is installed into "Program Files". 
Studio 15.11 is planned for release at the end of this month.

Hotshots 3 posts Joined 06/09
24 Aug 2016

I have a similar problem.
My Java was updated and now the path in TeradataStudio.ini isn't correct anymore.
Unfortunately I have no write-access to this file.
So, is it possible to specify a different ini file at Studio-Startup?
Thanks,
Torsten

fgrimmer 553 posts Joined 04/09
24 Aug 2016

The latest version of Studio does not place the JRE location in the .ini if you are using the default location. Can you upgrade to 15.11? 

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