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progers@ur.com 1 post Joined 05/10
04 Aug 2010
Multi-Step

Does anyone have experience of creating a TRM Multi-Step campaign trying to reference custom tables (like EX_RESPONSE) so extract format content can be dynamically allocated according to the response received? We're having problems joining to this table.

Any suggestions or documentation appreciated.

Paul
dcarmer 3 posts Joined 03/09
02 Nov 2010

Paul -

We've talked via email and I've provided more information to Marc Hall. I trust that you've gotten this working now. If not, certainly post some follow-up comments here.

David Carmer

corpdash 2 posts Joined 03/12
28 Mar 2012

Hi Folks,

Could someone point me in the right direction please.  Need to understand how we can deploy multi-step email campaigns using TCRM v5.216.

Is there any documentation the provides a walkthrough?

Has anyone done this successfully with v5.2 or earlier.  If not, what kind of problems have you run into.

Would greatly appreciate some assistance in this area.

Many thanks.

sp186043 1 post Joined 03/15
16 Mar 2015

Hi,
Does anyone have experience of creating a TRM Multi-Step campaign and the flow documentation as we are newly using multistep campaigns in out project.
Any suggestions or documentation appreciated.
 
Thanks,
Shiva Pocha

afedeli 5 posts Joined 10/09
18 Mar 2016

Hi,
 
the multi-step campaign have to be set at message level in the campaing configuration, when you configure the behaviour/actions according to the lead's response received.

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